The Execution of the Reverse Fishbone Diagram This was all well and good and covered what I like to call the "hard" aspect of the project, but I also wanted to ensure that the project was going to be successful from a "softer" perspective (people, processes, culture, etc.). A project plan was put in place by the information specialists for the transfer of data from SAP into Ellipse. #ISHIKAWA DIAGRAM GENERATOR ONLINE FULL#Without going into too many details of the project, let’s say this required a full team of three information specialists and a core team of five other part-time members. The project objective was to transfer data from a SAP system into an Oracle-based system called Ellipse. The concept of the reverse fishbone diagram was applied to a project I was leading for Metronet Rail (Metronet Rail looks at maintaining part of the London Underground).Īfter the integration of one business unit into another one within Metronet, the information systems of those two business units needed to be consolidated. You put the solution or outcome in the head (effect) of the fishbone diagram and ask yourself, what do I need in place to ensure this solution or outcome is met? The answers will then be split between the bones, helping you put a better-rounded project plan.īelow is an example of the application of the reverse fishbone diagram concept. In my case, I use the fishbone diagram for solutions and outcomes as well however, I call it the reverse fishbone diagram. The Reverse Fishbone Diagram-A Case Study For example, if In the fishbone diagram the effect is "Poor Quality," one of the causes below the Manpower bone might be "Lack of Training." Once you have your effect, you then can start identifying what the causes are behind that effect. Kaouru Ishikawa (1915-1989), a renowned Japanese engineer, identified the generic causes in the fishbone diagram as the six Ms: Machines, Manpower (people), Methods (Processes), Mother Nature (Environment), Money and Measurement. The head of the fishbone diagram is the effect the bones (typically six) in the fishbone diagram are the generic causes behind every effect. For more recent articles on process improvement and operational excellence, check our latest articles.Ī fishbone diagram helps identify the cause and effect relationship that exists in every system.
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